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Join The Martin’s Home & Garden Team

Martin’s Home & Garden is looking for passionate individuals to join our full-service local garden center in Murfreesboro! View open jobs below, and fill out our online application. We offer full- and part-time positions, weekday and weekend hours, employee discounts on all products, and employee appreciation events.

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Head Cashier & Front End Manager

Position Overview

Martin’s Home & Garden is looking for a dependable, organized, and customer-focused Head Cashier & Front-End Manager to oversee the daily operations of our checkout area.

This individual will be responsible for leading the cashier team, maintaining an efficient and welcoming checkout experience, and ensuring that all opening and closing procedures are completed properly. As a member of the management and keyholder team, this person will help maintain smooth store operations and provide leadership and support to employees throughout the day.

We are looking for someone very reliable who takes initiative, leads by example, handles responsibility well, and enjoys working with both customers and employees.

Primary Responsibilities

Front-End Operations

Oversee the daily operation of all checkout registers.
Ensure registers are properly opened, stocked, and prepared for business each day.
Ensure all closing procedures are completed accurately, including register counts, cash reconciliation, and securing the checkout area.
Monitor register activity and help maintain accurate cash-handling procedures.
Assist with POS system issues, transaction questions, returns, and customer concerns.
Keep the checkout area organized, clean, and presentable.
Help maintain an efficient checkout process, especially during busy seasonal periods.

Team Leadership & Employee Management

Supervise, train, and support the cashier team.
Help coordinate cashier schedules and ensure adequate register coverage.
Assign daily responsibilities and ensure employees stay productive.
Provide guidance and accountability to cashiers regarding customer service, attendance, and job performance.
Help train new employees on register procedures, store policies, and customer service expectations.
Communicate staffing concerns, performance issues, and operational needs to management.

Management & Keyholder Responsibilities

Open and close the store as scheduled.
Serve as a designated keyholder and assist with maintaining store security.
Ensure opening and closing checklists are completed.
Help oversee store operations when other managers or the General Manager are unavailable.
Communicate important daily information, customer concerns, and operational issues to management.
Assist with enforcing store policies and maintaining a professional work environment.
Take initiative in identifying problems and finding practical solutions.

Customer Service

Set the standard for friendly, helpful, and professional customer service.
Assist with customer questions, complaints, and difficult transactions.
Help resolve checkout issues in a calm and professional manner.
Ensure customers have a positive experience from the time they enter the checkout area until they leave.

Qualifications

Previous retail, cashier, or customer service experience required.
Previous supervisory or leadership experience preferred.
Strong organizational and communication skills.
Comfortable handling cash, balancing registers, and maintaining accurate records.
Ability to make sound decisions and handle customer concerns professionally.
Dependable, punctual, and comfortable taking responsibility.
Ability to lead a team while maintaining a positive and respectful work environment.
Comfortable learning and working with point-of-sale systems and technology.

Position Expectations

Full-time position with a schedule that includes weekends and seasonal peak periods.
Must be available to open and close the store as scheduled.
Must be comfortable working in a fast-paced garden center environment.
Must be willing to assist with cashier duties and other front-end responsibilities as needed.

Compensation

Competitive hourly pay based on experience and qualifications.

Reporting Structure

Reports directly to the General Manager.

The Head Cashier & Front-End Manager is a member of the store’s management/keyholder team and is responsible for maintaining the overall efficiency, organization, and customer service standards of the front end.

Greenhouse Team Lead/Key Holder

Position Overview

Martin’s Home & Garden is looking for a dependable, motivated, and knowledgeable Greenhouse Team Lead to help oversee the daily operations of our greenhouse areas.

This individual will serve as a leader within the greenhouse team, helping maintain plant quality, organization, merchandising, and overall customer service. As a member of the management/keyholder team, this person will assist with directing employees, maintaining daily operations, and ensuring the greenhouse is operating at its best.

We are looking for someone who takes pride in their work, enjoys working with plants and people, and is comfortable taking initiative and responsibility.

Primary Responsibilities

Greenhouse Operations & Plant Care

Help oversee the daily operations and appearance of greenhouse areas.
Monitor plant health, watering needs, and overall plant quality.
Ensure plants are properly maintained, groomed, watered, and merchandised.
Identify and communicate plant health concerns, pest issues, and damaged or declining inventory.
Help maintain proper organization, cleanliness, and presentation throughout the greenhouses.
Assist with receiving, unloading, organizing, and displaying incoming plant shipments.
Ensure plants are properly priced, labeled, and stocked on the sales floor.
Help maintain seasonal displays and rotate merchandise as needed.

Team Leadership

Help direct daily assignments and responsibilities for greenhouse employees.
Ensure employees stay productive and complete assigned tasks.
Lead by example and maintain a positive, hardworking team environment.
Assist with training new employees on plant care, watering procedures, merchandising, and customer service.
Communicate employee concerns, scheduling needs, and operational issues to management.
Help maintain accountability and consistent work standards within the greenhouse team.

Management & Keyholder Responsibilities

Open and close the store as scheduled.
Serve as a designated keyholder and assist with store security.
Complete assigned opening and closing procedures.
Help oversee store operations when department managers or the General Manager are unavailable.
Communicate important daily updates, concerns, and operational needs to management.
Take initiative in identifying problems and finding solutions.
Assist other departments when needed to support overall store operations.

Customer Service

Provide friendly, knowledgeable assistance to customers shopping for plants and gardening supplies.
Help customers select appropriate plants for their landscape and growing conditions.
Answer basic questions regarding planting, watering, and general plant care.
Set a positive example for other employees in customer interactions.
Help resolve customer concerns and direct more involved issues to management when necessary.

Qualifications

Previous retail, greenhouse, nursery, or landscaping experience preferred.
Basic knowledge of plants, plant care, and gardening preferred.
Previous leadership or supervisory experience is a plus.
Strong work ethic and willingness to work in varying weather conditions.
Ability to stay organized and manage multiple responsibilities.
Dependable, punctual, and comfortable taking initiative.
Strong communication and customer service skills.
Ability to work independently while also being a supportive team member.

Position Expectations

Full-time position with a schedule that includes weekends and seasonal peak periods.
Must be available to open and close the store as scheduled.
Must be comfortable working in greenhouse environments with varying temperatures and humidity.
Must be able to perform physical tasks, including lifting, carrying, watering, stocking, and unloading merchandise.
Must be willing to assist other departments when necessary.

Compensation

Competitive hourly pay based on experience and qualifications.

Reporting Structure

Reports to the appropriate Department Manager and General Manager.

The Greenhouse Team Lead is a member of the store’s management/keyholder team and is responsible for helping maintain the daily operations, organization, plant quality, and customer service standards of the greenhouse areas.

Working for Martin’s Home and Garden has it’s benefits:

 Full-time and part-time positions
 Flexible hours
401(k) available for full-time positions
 Employee discounts
Competitive pay
Health insurance - Available for full-time positions

OUR MISSION STATEMENT

Each Martin’s Home & Garden employee will strive to be a blessing and a light to Murfreesboro and Middle Tennessee by providing each customer with exceptional service and top-quality products in a friendly shopping environment.

Martin’s Home and Garden is an Equal Opportunity Employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with the Company depends solely on your qualifications. Employment to the Company is at will. An at-will employment relationship can be terminated at any time, with or without notice by either the employer or employee. The at-will employment status of each employee cannot be altered by any verbal agreement or alleged verbal agreement of company personnel. It can only be changed by a legally binding, written contract covering employment status. A example of this would be a written employment agreement for a specific duration of time.